CUSTOMER MANAGEMENT

Setting a Price for your Product or Service

Oct 13 2015 / Published in Pricing

Why are most new business owners  too shy to affix the right price to their products or service? It often happens during starting up that most of us tend to be shy to

Creating an Effective Complaints and Recovery Strategy

Sep 30 2015 / Published in Customer Management

Whenever I log on to any app store, I enjoy reading through the reviews from app users as well as developers’ response to learn about experiences, expectations and