SOCIAL MEDIA

How to Attract New Customers Using Social Proof

Nov 15 2015 / Published in Social Media

Social proof is a great way to help you convert website visitors into paying customers. With good social proof, you can easily build trust which can stimulate a

Creating an Effective Complaints and Recovery Strategy

Sep 30 2015 / Published in Customer Management

Whenever I log on to any app store, I enjoy reading through the reviews from app users as well as developers’ response to learn about experiences, expectations and